Privacy Policy
Effective Date: October 5, 2025
Website: arththerapy.com
Contact Email: team.arththerapy@gmail.com
1. Introduction
Welcome to ARTH Therapy (“we,” “us,” or “our”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our online counseling services.
By accessing or using arththerapy.com, you agree to this Privacy Policy.
2. Information We Collect
We collect information in the following ways:
a. Personal Information (Provided by You)
When you contact us or book an appointment, you may provide:
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Full Name
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Email Address
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Phone Number
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Age (required)
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Reason for seeking therapy (optional)
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Payment details (if applicable)
b. Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Time and date of visit
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Pages visited and time spent
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Referring website or link
We use cookies and similar technologies to enhance your experience and analyze website traffic. You can manage or disable cookies through your browser settings.
3. Purpose of Data Collection
We collect and use your information for the following legitimate purposes:
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To provide online counseling and therapy services
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To schedule and manage appointments
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To communicate with you regarding your inquiries or sessions
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To process payments securely
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To improve our website, services, and user experience
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To send important updates or reminders related to your sessions (with your consent)
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To comply with legal and regulatory requirements
We do not sell, rent, or share your personal data with any third parties for marketing purposes.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
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All data transmissions are encrypted (HTTPS / SSL).
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Access to personal data is restricted to authorized personnel only.
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We regularly review and update our security practices.
However, please note that no online transmission is 100% secure, and you share information at your own risk.
5. Data Retention
We retain personal information only for as long as necessary to:
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Fulfill the purpose it was collected for
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Comply with legal and professional obligations
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Resolve disputes
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Enforce our agreements
You may request deletion of your data at any time (see Section 7).
6. Sharing of Information
We may share information only in these limited cases:
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With licensed counselors or psychologists providing services through ARTH (bound by confidentiality)
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With trusted service providers (e.g., payment processors, hosting platforms) under strict data protection agreements
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If required by law, court order, or government regulation
We never sell or trade your personal information under any circumstances.
7. Your Rights
Depending on your location, you have the following rights:
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Right to access and review your personal data
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Right to correct inaccurate information
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Right to request deletion (“Right to be Forgotten”)
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Right to withdraw consent at any time
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Right to data portability
To exercise your rights, please email admin@arththerapy.com
with the subject line “Privacy Request.”
8. Cookies Policy
Cookies help us improve your experience.
We use:
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Essential cookies: To make the site function properly
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Analytics cookies: To measure performance and improve content
You can choose to disable cookies in your browser settings.
Doing so may affect some website functionality.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., payment gateways, directories).
We are not responsible for their privacy practices.
Please review their privacy policies before sharing any personal data.
10. Online Therapy Disclaimer
Our counseling sessions are confidential and conducted by qualified professionals.
However, ARTH Therapy is not an emergency service.
If you are in immediate distress or danger, please contact your local emergency helpline.
11. Children’s Privacy
Our services are not directed toward children under 18 years of age.
We do not knowingly collect data from minors.
If we discover that a minor’s data has been collected, we will delete it promptly.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
Updates will be posted on this page with a new “Effective Date.”
13. Contact Us
For any questions, concerns, or data-related requests, please contact:
team.arththerapy@gmail.com
Mumbai, India